Safety and Emergency Support

Your safety is our number one priority. Use these resources to stay safe and protected while you are on campus.

ECU security

24/7 security for peace of mind

ECC is located on Edith Cowan University’s Joondalup and Mt Lawley campuses.

ECU Security can be called 24 hours a day, 7 days a week on 6304-3333 (Dial 1 for the Joondalup or Joondalup Campus West or Dial 2 for Mount Lawley). If you are alone on campus or studying at the library after-hours, you can call Security to escort you to your car or the bus-stop.

If you are involved in any incident that threatens your safety or the safety of others, you can report criminal or illegal activity on campus via the ECU online incident report.

Report an incident.

All ECU buildings and grounds have state-of-the-art Closed-Circuit Television (CCTV) for ECU Security to investigate incidents and where appropriate, assist the WA Police with investigations.

NowForce app

Use this app in a crisis

All ECU and ECC staff and students can download ECU’s free personal safety app (NowForce) with a direct line to ECU Security in the event of any danger. The SOS (panic) button can also be used off campus to notify ECU Security of your location and enable them to call emergency services on your behalf.

Learn more about the NowForce app and how to register for it.

Safety tips

View general safety tips about personal security, safeguarding valuables and reporting loss or theft.

Safety and Emergency Support

In the event of an emergency – Police, Ambulance or Fire

· Call 000 from a landline or mobile

Lifeline (all ages)

Telephone counselling 13 11 14 (Open 24 hours 7 days a week)
Support Chat (Open 7 pm – 4 am 7 days a week)
Lifeline’s 24/7 crisis support services can be accessed through the free Translating and Interpreting Service on 131 450. The caller should then ask to talk to Lifeline on 13 11 14 in the language required.

Beyondblue (all ages)

Telephone Counselling 1300 22 4636 (Open 24 hours 7 days a week)
Chat (Open 3 pm – 12 am 7 days a week)

Headspace (for ages 12 – 25)

Telephone counselling 1800 650 890 (Open 9 am – 1 am 7 days a week)
Chat (Open 9 am – 1am 7 days a week)

Covid-19 information

Our advice for students and staff

The Western Australian State of Emergency declaration for COVID-19 ended on 4 November 2022, which saw an end to many of the COVID-19 restrictions and mandatory vaccinations. As COVID-19 is still amongst us, ECC will continue to support staff and students with information on COVID-19 in the event of any mandated changes.

ECC is committed to providing a COVID-safe study and work environment on our campuses. We will also continue to deliver the best educational experience for students, keeping in mind that we need to be agile in our response to changes.

Everyone can help by continuing to practise good hygiene, physical distancing and staying home if unwell. We also encourage all staff and students to get vaccinated, including your boosters.

Learn more about managing Covid-19 by visiting: