ECF1110D – (Economics)
This unit’s main focus is ‘economic literacy’: being able to recognise, understand and apply the economic principles which give us insight into personal, corporate and government behaviour. Its secondary focus is to introduce techniques which economists use to help them think logically about problems and their solutions. This unit provides students with an ‘economic toolkit’ which will be useful in many situations in the future. The unit also emphasises the application of economic concepts to the current climate in Australia and internationally.
HOS2110D – Food and Beverage Management
This unit covers the complexities presented by F&B operations and management. Students learn skills in menu design and management, operating and control practices, and examine emerging trends in the industry. Students also gain an understanding of the importance the guest plays in a successful food and beverage operation.
HOS2325D – Managing the Service Experience
This unit examines the relationship between delivering effective guest service and the behaviours of people and systems involved in its delivery. It focuses on creating a culture of superior guest service through strategy, staff and systems development, implementation and evaluation.
TSM2111D – Introduction to Hospitality and Tourism
Unit provides an overview of contemporary global tourism and hospitality industries as a foundation from which students can make informed choices later in their program. It reflects on a number of models relating to supply and demand from a managerial perspective. Through experiential activities, students apply theoretical principles and investigate the economic, environmental and sociocultural impacts of hospitality and tourism in industry setting.
MKT1600D – Marketing Principles and Practices
This unit introduces principles/concepts of marketing that encompass marketing planning process, marketing environment, consumer behaviour, market segmentation, and marketing mix elements. A major feature is the trimester-long marketing plan project based on a marketing case.
Pre-Requisite Units: None
Tuition Pattern: Weekly 3hr Class
Credits: 15